Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hoffman Estates come from postal codes 60169.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,544 ratings
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Problems in the last 24 hours in Hoffman Estates, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hoffman Estates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (12%)
Wi-fi (12%)
Total Blackout (8%)
E-mail (7%)
Phone (2%)
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Live Outage Map Near Hoffman Estates, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Mount Prospect, Saint Charles, Schaumburg, Cary, Geneva, Elgin, Bensenville, Bloomingdale, Fox River Grove, Bartlett, Wheeling, Algonquin, Arlington Heights, West Dundee and Elk Grove Village.
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City | Problem Type | Report Time |
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Total Blackout | ||
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Wi-fi | ||
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Internet | ||
Internet |
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Community Discussion
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Comcast Xfinity Issues Reports Near Hoffman Estates, Illinois
Latest outage, problems and issue reports in Hoffman Estates and nearby locations:
CC (@ccdatboisteed) reported fromBellwood, Illinois
@Xfinity @Xfinity causes major disruption in the lines so we can barely even hear them. I’m moving @ATT please help
Matt (@LaPizzaSlut) reported fromGlendale Heights, Illinois
@Xfinity Now I know you don’t give a **** about your customers, this much is obvious, but maybe you can try to provide a good product? Xfinity Stream is STILL in Beta and as horrendous as ever. Luckily I’m a cubs fan and need your service, but hey maybe pump SOME money into it?
Jack Schmidt (@JackSch53287744) reported fromElgin, Illinois
@RCNconnects 24 hours out now-still no eta on a fix? Looks like back to Comcast, never had a problem with WOW.
CC (@ccdatboisteed) reported fromBellwood, Illinois
@KrisRocco2 @Xfinity I am in the same🚤 5yeat Customer we are pay faithfully and they have reps that call and offer Lies and Misinformation. Then when you call CUSTOMER Service they send you all over and totally miscommunicate between each other thereby continuing the Bad Service
Human (@behumble00007) reported fromLong Grove, Illinois
@Xfinity Why you are not responding. I am your customer ! What kind of service is this ?
Overrated_Jay (@Overrated__Jay) reported fromSchaumburg, Illinois
@XfinitySupport @Xfinity your customer service deserves 0 out of 5 stars. It’s ridiculous.
dova_k (@dova_kttv) reported fromBuffalo Grove, Illinois
Xfinity down at the same time two nights in a row now. Im just tryna play cs
CC (@ccdatboisteed) reported fromBellwood, Illinois
@Xfinity Service /Customer Service has resided in the bowels of the most rawest and stinkiest sewage chamber for years now. I just don’t think it will Ever Change. I pay them faithfully for years and they constantly lie to me when making offers, and then their
Andrea Stratton (@Andrea_Beth11) reported fromPalatine, Illinois
as an @xfinitymobile customer, getting a new iPhone from @Apple (vs Xfinity) and trying to activate it is a nightmare. It’s terrible now and was terrible when I got the 12. Hopefully the 2nd Xfinity store is helpful. The first one I went to was useless.
Kelly Kinkade (@AB9RF) reported fromFranklin Park, Illinois
@Xfinity I don't consider two minutes up followed by seven minutes of down in alternating sequence to be quality internet service. could you maybe fix your broken infrastructure in Elmhurst?
CC (@ccdatboisteed) reported fromBellwood, Illinois
@Xfinity their communication skills between the customer service employees from what I the customer communicates about my problems and account always gets lost and they do Nothing . But that bill comes directly and Like The Mob they will shut your service off for $2 #notfair
CC (@ccdatboisteed) reported fromBellwood, Illinois
@Xfinity @Xfinity and now the bill is still the Same no savings and I’ve lost major channels.. I want a merry Christmas but Every Year @Xfinity gives us problems from bad cable boxes constantly to Bad Representative who are all the way in a third world country God bless them but the VOIP
CC (@ccdatboisteed) reported fromBellwood, Illinois
@Xfinity How can my holiday be happy when @Xfinity Customer Service calls my phone and offers me “Save Money” it’s Xmas I have 5 kids and I need the service I Pay YAL Faithfully for. I’m heartbroken and it’s not fair not only am I not saving money We lost major channels
So Many Limes (@NormalLimes) reported fromElgin, Illinois
@ComcastPhillyNJ **** you Comcast
Dave (@teachthekids) reported fromLake Zurich, Illinois
@SarahJindra Lost my service early this morning. Could not use the comcast/Xfinity apps to report it. Been driving me to drink extra coffee , up to 6 cups so far.Thank you Sarah and WGN.
Ken Johnson (@kenagain) reported fromSchaumburg, Illinois
Turned on Xfinity Race with 3 laps to go. 25 minutes later, there's 2 laps to go. What a **** show.
Human (@behumble00007) reported fromLong Grove, Illinois
@XfinitySupport not able to connect to my my Nearby XFinity wifi HotSpots..Problem occurred today otherwise I was using it everyday. Please help in this
Kelly Kinkade (@AB9RF) reported fromFranklin Park, Illinois
Can someone please send @Xfinity a CMTS headend that doesn't crash every five minutes? Tired of erratic service outages.
Andrea Stratton (@Andrea_Beth11) reported fromPalatine, Illinois
@blakemarshll @xfinitymobile Xfinity support told me to call apple support. This is terrible!
melissa jacobsen (@MelissaIsArtsy) reported fromPalatine, Illinois
So remember when @xfinity wasted two entire days ofy week sending techs over here to "fix the problem?"Yeah it didn't do ****. Thanks @xfinity
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Lilsetitoff (@Lilsetitoff) reported
@kcResister @Xfinity Literally called for my service to be moved in September and here we are getting ready to walk into November and I’m still being given the run around about service. I have 2 kids in school that need the Internet for school.
Steven Becker (@Beck9683a) reported
@Xfinity Xfinity rewards are nothing but a bunch of offers . What a joke . Customer service there is even a bigger joke . If you like a jacked up bill and a never ending phone tree the con that is Comcast is right up your alley .
Tatiana Newcomb (@tatiana_newcomb) reported
@Xfinity & @Assurant shame on you for selling me a phone and insurance that I can't even use. Went to several stores and was treated absolutely horrible and didn't get any of the service help I requested. Only to be told to keep calling back. I need a phone, I'm paying for it!
Sunnieskye 💙💛🚜 🐺 (@1st_Julianna) reported
@VABVOX I think it's universal. My tv used to have volume at 10. Now it's 25-30, and I still use captions. @Comcast is my provider, and since this is a wide-spread phenomenon, many brands of tvs, many using Comcast, I'm laying it at YOUR door. Answers to problem, please.
red atlien (@redatlien) reported
@comcast how you have an outage for over 8hrs and all my lines are underground??? I pay way too much for this bs
dy/dt (@dt8k) reported
@kenyaw when i called Comcast to cancel (5 days and they still didn't restore service), then THAT customer service rep said they'd transfer me to the "specialized team". vs the regular customer service didn't do anything
⏮️ DEJAVIEW 📶 (@GetDejaView) reported
@comcast @Disney At this point Comcast should just give up the entire WWE Network streaming deal early and let Disney have it all.
Cerebralassazin (@adanx) reported
@XfinitySupport @Xfinity How can Xfinity have Quote on Quote gigabit Internet when they can't even exceed 35 mbps on the upload? That's garbage. #notgigabit
Kari Crock Comic 🇺🇦 (@geekbroll) reported
@Lons I'm down for anything James Gunn.But there's zero chance this happens. Zaslav has pissed away all of the money. When Zaslav sells off WB to Comcast, Amazon or Apple, there's little chance they keep Gunn and Safran. When a conman tells you what you want to hear...
KinkyB (@TKxB__) reported
I’m this damn close to tellin xfinity to smd. Cause why it seem like they bill me every week