No problems detected
If you are having issues, please submit a report below.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.97 out of 5 20,324 ratings
Thank you!
Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
-
TV (20%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Andrew King (@AceKing110) reported
@OptimumHelp Internet is still down. Technician was out here said the problem is on the pole. Can you give me an ETA for when someone is going to fix the problem on the pole?
- Unhappy (@Unhappy38258261) reported
@optimum I'm a Human being. You're trying to make me feel like I'm not with the intentional poor customer experience. I am a person. You can't take that away from me. @OptimumHelp
- FinaleEnt.Eth (@finaleent_) reported
Dear @optimum, people work from home now. People have to earn a living from home now. If you provide poor service, laggy internet, than you are basically threatening a person's livelihood. Please be on the right side of history & fix this.
- Christine C (@Christi39941614) reported
@optimum I already know that today’s service appointment was referred to someone else and it will take 1-2 days. This happened before Thanksgiving so not sure how this will be different. What about the credit that was promised? Will you stop harassing me for payment?
- Al (@Alexaction223) reported
@optimum Day 8, the internet connectivity issues show no signs of stopping. I'm running out of movies to rewatch on my hard drive. If anyone can read this, please send me some good DVDs.
- JJ (@Jai7803) reported
@coffytogo @optimum Very shady billing practice. My parents were charged 3 times the cost for internet service and when I called optimum to correct it I got such a run around and confusing gimmicks and they made me believe that fault was from my end. #crooks
- Dan McDermott (LT) (@LTDR13) reported
All these trucks putting up wires near my house better be fios and something else so I can drop @optimum like a bad habit. The second I have an option 🪓
- Coffytogo (@coffytogo) reported
@Alexaction223 @optimum Worst company ever! As soon as Verizon comes in I'm dropping their asses like a hot potato
- Jay Guru (@GuruSenjuTTV) reported
@optimum your service has been garbage in my area, just wanted to say that to yall
- Al (@Alexaction223) reported
@optimum Can't DM you Mark, and to be honest, I kinda shouldn't have to when you're the ones providing this service in the first place.
